When is the submission deadline?

Submissions are due August 4, 2026. Questions must be submitted by July 31, 2026.

It was issued by City Of Glendale. The work is located in Glendale, Arizona, United States.

Who is a good fit for this opportunity?

Public outreach or communications firm with infrastructure or municipal project experience. Vendor experienced in community engagement for roadway or public works programs. Capability to develop multilingual print and digital outreach materials. Ability to operate a 24/7 public hotline with TDD accessibility. Experience coordinating with city staff, elected offices, and public stakeholders. Strong project tracking and call-log management processes. Regional presence or familiarity with Arizona public sector communications.

Public Outreach Services for Pavement Management Program (Due August 4, 2026)

Overview

Management Consulting & Admin Support

Glendale, Arizona, United StatesPosted: July 17th, 2026Deadline: August 4th, 2026

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SUMMARY

Seeking a contractor to deliver public outreach and community communications services for a pavement management program, including print materials, website content, meetings, and a 24/7 hotline. The contract term is one year.

KEY REQUIREMENTS

Must be registered in the Vendor Self Service (VSS) portal
Must provide a performance surety in the form of a bond, money order, or certified/cashier's check in the amount of 10 percent of the contract amount
Must maintain active status with the Arizona Corporation Commission
Must maintain specified insurance coverage including Commercial General Liability, Business Automobile Liability, Worker's Compensation, Fidelity Insurance, Professional Liability, and Cyber Liability
Must provide a 24-hour hotline with live response and TDD capabilities
Must provide translation services for written materials and interpreters for public meetings
Must comply with E-Verify requirements
Must comply with all applicable federal, state, and local health, environmental, and safety laws

CONTRACT DURATION

12 months

TIMELINE

Published Date: July 15th, 2026

Pre-Offer Conference: July 28th, 2026, 11:00 AM

Question Deadline: July 31st, 2026, 2:00 PM

Offer Due: August 4th, 2026, 2:00 PM

QUESTION DEADLINE

July 31st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Glendale

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DESCRIPTION

The issuing agency is seeking a vendor to provide public outreach services in support of a pavement management program. The selected contractor will be responsible for developing and distributing public information materials, including door hangers, postcards, flyers, and project identification signage. Services must also support multilingual communication and telecommunications device for the deaf capabilities to ensure accessible public engagement.

The scope includes working with the city webmaster to develop project-related web content and maintaining a public-facing communications presence. The contractor will also establish and manage a project hotline and email address for community input, questions, and issue resolution. The hotline must be available to the public 24 hours a day, 7 days a week, be toll-free, include TDD capabilities, and be promoted across project materials and signage. A log of incoming calls, responses, and actions taken must be maintained.

Additional responsibilities include planning, preparing for, and attending meetings with city staff or council assistants as needed to discuss the project and determine effective communication methods. An answering service may be used only outside normal business hours. A pre-offer conference is scheduled for July 28, 2026, and questions must be submitted by July 31, 2026. The contract term will be one year.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 4, 2026. Questions must be submitted by July 31, 2026.
Who issued this RFP?: It was issued by City Of Glendale. The work is located in Glendale, Arizona, United States.
Who is a good fit for this opportunity?: Public outreach or communications firm with infrastructure or municipal project experience
Vendor experienced in community engagement for roadway or public works programs
Capability to develop multilingual print and digital outreach materials
Ability to operate a 24/7 public hotline with TDD accessibility
Experience coordinating with city staff, elected offices, and public stakeholders
Strong project tracking and call-log management processes
Regional presence or familiarity with Arizona public sector communications

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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