When is the submission deadline?

This RFP closed on July 16, 2026 and is no longer accepting submissions.

It was issued by County Of Maui. The work is located in Wailuku, Hawaii, United States.

Who is a good fit for this opportunity?

Experience in high-volume invoice printing and mailing. Strong familiarity with time-sensitive document distribution. Proven track record working with municipal or utility billing clients. Ability to manage contract requirements over multi-year periods.

Production and Mailing Services for Solid Waste Billing Invoices (Closed)

Three-year contract to provide production, printing, personalization, and mailing of solid waste billing invoices and inserts in Hawaii, requiring time-sensitive delivery.

Must have extensive experience servicing government municipalities
Must provide samples of forms with the offer
Must provide full-service seamless certified mail services
Must ensure mail pieces are compliant with USPS regulations for maximum postage discounts
Must not process mail through private postage metering machines
Must have the ability to perform IMB mail tracking
Must have the ability to batch mail for the same mailing address
Must provide online/email billing options with administrative access for the Solid Waste Division
Must provide technical support during normal business hours (7:45am – 2:30pm Hawaii Standard Time)
Must produce Tax Clearance Certificate, DLIR Certificate of Compliance, and Certificate of Good Standing from the DCCA

Submission of Data: Beginning of November and May for Initial Billing Invoices; 1st week of January and 1st week of July for Final Notices.

Data Print Proof: 1-2 days after submission of data.

Mailing of Initial Billing Invoices: On or before November 23rd and May 23rd of each year.

Mailing of Final Notices: Mid-January (no later than January 15th) and mid-July (no later than July 15th).

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

The selected vendor will be responsible for the comprehensive production and mailing of solid waste residential refuse invoices. Services will include the design, printing, personalization, folding, insertion, and distribution of solid waste billing invoices and newsletter inserts. Each invoice will contain specific customer residential refuse details, a statement of the current trash pickup service amount due, and other account-unique information.

These billing invoices are to be distributed to customers twice per fiscal year. The services must be executed in an extremely time-sensitive manner to comply with statutory requirements associated with solid waste billing. The awarded contract will be for a period of three years.

Production and Mailing Services for Solid Waste Billing Invoices

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