Process Management Consultant Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Issued/Posted: September 9th, 2026
Deadline for Intent to Respond: September 14th, 2026
Deadline for Vendor Questions: September 17th, 2026
Office Answers: September 21st, 2026
Deadline for Proposals / Bids: September 28th, 2026
Vendor Interviews/Presentations: October 2nd, 2026
Selection Date: October 5th, 2026
Start of Work: October 12th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Utah Retirement Systems & Pehp Health & Benefits
DESCRIPTION
The government authority in Salt Lake, Utah, seeks process management consultant services for a one-year contract period. The selected consultant will coordinate production of Affordable Care Act (ACA) reports and filings, including Forms 1094 and 1095, while ensuring data integrity, timeliness, and compliance.
The engagement will include developing a discovery report with current-state process maps and gap analysis; a master project plan with milestones, dependencies, and resource assignments; standard operating procedures and runbooks for critical workflows; test plans and results for interfaces and transaction-processing changes; weekly status reports and KPI dashboards; an issue log with root-cause analysis and corrective and preventive actions; and a RACI matrix and operating calendar for ACA periods and peak cycles.
Additional responsibilities include supporting eligibility and benefits transactions related to 1094/1095 eligibility, managing enrollment file changes and testing with exception handling and recovery procedures, and planning and executing state and partner interface testing for HRP and related systems with traceability to requirements and test cases. Questions must be submitted by September 17, 2026, and proposals are due September 28, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 28, 2026. Questions must be submitted by September 17, 2026.
- Who issued this RFP?
- It was issued by Utah Retirement Systems & Pehp Health & Benefits. The work is located in Salt Lake City, Utah, United States.
- Who is a good fit for this opportunity?
- Process management and business operations consulting firm
- Demonstrated experience with ACA reporting, Forms 1094/1095, and benefits eligibility processes
- Expertise in enrollment file processing, HRP systems, and interface testing
- Strong capabilities in process mapping, SOP development, project planning, and KPI reporting
- Experience supporting government agencies or similarly regulated organizations
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.