Phone System Upgrade Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Publication Date: August 17th, 2026
Question Acceptance Deadline: September 1st, 2026
Closing Date: September 15th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Waypoint Centre For Mental Health Care
DESCRIPTION
The vendor is seeking phone system upgrade services to modernize its enterprise communications environment. The opportunity is relevant to telecommunications, unified communications, call centre, emergency communications, and managed service providers with experience delivering enterprise phone system solutions.
Proposed solutions may include cloud, hosted, hybrid, on-premises, co-managed, or fully managed service models, as well as suitable alternatives. All questions must be submitted no later than September 1, 2026, and proposals are due September 15, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 15, 2026. Questions must be submitted by September 1, 2026.
- Who issued this RFP?
- It was issued by Waypoint Centre For Mental Health Care. The work is located in Ontario, Canada.
- Who is a good fit for this opportunity?
- Telecommunications and unified communications provider
- Experience upgrading enterprise phone and call centre systems
- Capability to deliver cloud, hosted, hybrid, or on-premises solutions
- Expertise in emergency communications and managed services
- Strong enterprise implementation and ongoing support capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.