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Peer Recovery Services and Electronic Health Record Systems

Overview


Healthcare Services, Wellness & Biotech
Virginia, United StatesPosted: August 18, 2026Deadline: September 14, 2026

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SUMMARY


A Virginia agency seeks a vendor to develop Medicaid-aligned peer recovery workflows, policies, documentation, and workforce tools while optimizing its electronic health record system. The one-year engagement will focus on trauma-informed peer integration and outcome tracking.

DESCRIPTION


The vendor will provide peer recovery services and electronic health record system support for a one-year contract period. Work will include analyzing existing peer operations and developing standalone workflows aligned with Medicaid reimbursement criteria. The workflows should shift non-clinical administrative tasks away from clinical staff and help reduce Same Day Access wait times.

The engagement will include drafting standard operating procedures, organizational policies, and forms required for formal reimbursement. Materials must preserve the integrity of peer roles and exclude trauma-inducing or clinical expectations. The vendor will also lead a peer-informed redesign of the agency’s electronic health record platform, incorporating the priorities of peer recovery specialists and family support staff and integrating trauma-informed peer documentation templates into the active record.

Additional responsibilities include establishing recovery-oriented outcome measurement tools within standard EHR fields to collect data through routine documentation. The vendor will develop workforce tools and tracking mechanisms to support the transition of peer recovery specialists and a family support coordinator into the new workflows. Questions must be submitted by August 31, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 14, 2026.
Who is a good fit for this opportunity?
  • Healthcare consulting firm with expertise in peer recovery and behavioral health services
  • Experience aligning peer service workflows and documentation with Medicaid reimbursement requirements
  • Electronic health record optimization and workflow engineering capabilities
  • Familiarity with trauma-informed care and peer-support documentation practices
  • Experience developing healthcare policies, standard operating procedures, and outcome measurement tools
  • Ability to support workforce implementation for peer recovery specialists and family support staff

Analysis generated by Settle AI from the source RFP.

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