Payment Processing and Financial Services Platform

The State of Illinois is seeking a vendor to provide a comprehensive payment processing and financial services platform that offers certified integration with Workday Student and Workday Financials. The desired solution should feature a mobile-first, user-friendly interface optimized for both students and staff, enabling convenient access to all payment-related services.

Key requirements include secure, PCI-compliant payment processing for a wide range of transaction types, such as credit and debit cards (Visa, Mastercard, Discover), digital wallets, and ACH/eCheck payments. The platform must support flexible payment plan structures, including options for creating payment plans for past-due balances, with the ability to waive enrollment fees for students. Student-facing portals, authorized payer access, and in-person point-of-sale devices at campus locations are also expected features.

The provider is expected to deliver a cloud-hosted solution capable of automating, unifying, and securing all business transactions related to student and campus payments. Robust, customizable real-time reporting and reconciliation tools should support daily financial management, audit trails, and ongoing oversight. All questions regarding this opportunity must be submitted by October 30, 2025.