Payer Claims Database Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Issuance of RFI: September 16th, 2026
Deadline to Submit Written Questions: September 25th, 2026
Response to Written Questions/RFI Amendments: October 8th, 2026
Due Date for Submissions: October 21st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Indiana Department of Administration
DESCRIPTION
The government authority in Indianapolis, Indiana, is seeking information from vendors capable of providing payer claims database services. The engagement includes maintaining core database infrastructure, ensuring high-quality data ingestion, supporting public-facing tools, and advancing healthcare transparency, usability, and statewide analytical capacity. The initiative is intended to improve public access to healthcare cost and quality data through modern interfaces, tools, and automation while streamlining state operations, data requests, and analytic workflows.
The selected vendor would maintain and enhance the existing public-facing chatbot, including updates to its logic, data sources, knowledge models, and system mechanics. Responsibilities would include monitoring performance, accuracy, and user experience; implementing improvements based on analytics and feedback; and ensuring continuous availability in compliance with state and federal security standards.
Services would also include hosting, security monitoring, content updates, accessibility support, and functional improvements for the state's consumer-facing transparency website. The vendor would maintain existing Indiana dashboards through data refreshes, quality checks, and interface updates, as well as design and implement new dashboards based on state requests or legislative requirements. Additional responsibilities would include maintaining secure analytic data warehouses, tools, and workspaces; supporting analysts and research initiatives; enabling advanced analytics and modeling; and managing appropriate access controls for internal and external users. Privacy, security, intellectual property protection, annual pricing transparency, and long-term sustainability must align with State of Indiana and CMS standards. Questions are due by September 25, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due October 21, 2026. Questions must be submitted by September 25, 2026.
- Who issued this RFP?
- It was issued by Indiana Department of Administration. The work is located in Indianapolis, Indiana, United States.
- Who is a good fit for this opportunity?
- Healthcare data and payer claims database services provider
- Experience operating secure public-sector data platforms and analytic environments
- Expertise in healthcare transparency portals, dashboards, chatbots, and data visualization
- Demonstrated compliance with State of Indiana, CMS, privacy, and federal security requirements
- Capability to provide ongoing hosting, maintenance, technical support, and 24/7 availability
- Strong background in data ingestion, quality assurance, analytics, modeling, and access control
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.