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Parking Management Services

Overview


Management Consulting & Admin Support
Tacoma, Washington, United StatesPosted: July 15th, 2026Deadline: July 28th, 2026

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SUMMARY


A Tacoma government authority is soliciting a contractor to manage its integrated parking system, including off-street and on-street operations, customer service, revenue handling, maintenance, and advisory support. The work also includes residential parking program administration and stakeholder communications.

KEY REQUIREMENTS


BUDGET

Verified

$16,800,000

CONTRACT DURATION


36 months

TIMELINE


Publish and issue RFP: July 13th, 2026

Pre-Submittal Questions due: July 17th, 2026

Response to Questions: July 21st, 2026

Submittal Due Date: July 28th, 2026

Submittals Evaluated: August 14th, 2026

Interviews/presentations: August 20th, 2026

Award Recommendation: August 31st, 2026

Public Utility Board/City Council Approval: October 6th, 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Tacoma

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A government authority in Tacoma, Washington is seeking a vendor to provide comprehensive parking management services for its integrated parking system. The selected contractor will be responsible for system administration and staffing, including qualified management, supervisory, administrative, customer service, maintenance, and operational personnel needed to support day-to-day parking operations.

The scope includes customer service and program support for parking customers, permit holders, businesses, residents, institutions, and the general public, along with revenue collection, accounting, audit controls, and regular operational and financial reporting. The contractor will also manage agency-controlled off-street parking facilities such as garages and surface lots, with services potentially covering daily operations, permit support, cleaning, maintenance coordination, repairs, security coordination, event support, and operational recommendations.

In addition, the contractor will support the agency’s on-street paid parking system, including pay stations, mobile payment coordination, collections, customer support, maintenance, reporting, and coordination with agency staff and technology vendors. The work also includes residential parking program support, facility maintenance and minor repairs, marketing and stakeholder communications assistance, and parking advisory services such as data analysis, rate and policy analysis, curb management support, and industry best-practice recommendations. Questions are due by July 17, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 28, 2026. Questions must be submitted by July 17, 2026.
What is the budget for this RFP?
The published budget is $16,800,000.
Who issued this RFP?
It was issued by City Of Tacoma. The work is located in Tacoma, Washington, United States.
Who is a good fit for this opportunity?
  • Parking management firm with large-scale municipal or public agency experience
  • Proven capability managing both on-street and off-street parking operations
  • Strong background in revenue collection, reconciliation, and audit controls
  • Ability to provide customer service, field operations, maintenance, and supervisory staffing
  • Experience supporting permit programs and parking technology platforms, including pay stations and mobile payments
  • Capacity to deliver operational reporting, data analysis, and parking advisory services
  • Regional presence or ability to support operations reliably in Tacoma, Washington

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