Park and Recreation Business Management System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Solicitation Notice Issued: August 28th, 2026
Form A Participation Acknowledgement Due: September 21st, 2026
Pre-Proposal Conference: September 21st, 2026
Vendor Questions Due: October 2nd, 2026
County Response to Questions: October 12th, 2026
Proposals Due: November 9th, 2026
Demonstrations: November 10th, 2026 to December 7th, 2026
Anticipated Contract Start Date: After July 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Mecklenburg County
DESCRIPTION
The procuring organization seeks a vendor to provide, implement, configure, host, maintain, and support a comprehensive cloud-based Park and Recreation Business Management System. The selected vendor will be responsible for all software, professional services, project management, configuration, implementation, integration, testing, training, deployment, hosting, maintenance, and support required to successfully implement and operate the system.
The system must support centralized management of individual, household, family, and organizational customer accounts, including contact and demographic information, family relationships, residency status, account notes, alerts, documents, photographs, and tags. It must also enable the creation, editing, copying, scheduling, publication, and cancellation of programs and activities, as well as management of program dates, registration periods, descriptions, facilities, enrollment capacity, age requirements, attendance fees, and unique identifiers.
Required capabilities include online enrollment, waitlists, resident and non-resident pricing, senior and membership pricing, discounts, scholarships, waivers, electronic signatures, customized registration questions, automated schedule generation, facility availability and conflict identification, standings, brackets, scores, statistics, public schedules, calendar subscriptions, and team information. Email and text communications, along with mobile capabilities for schedules, notifications, scores, and team information, are also expected where available. A pre-bid meeting is scheduled for September 21, 2026, and questions must be submitted by October 2, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due November 9, 2026. Questions must be submitted by October 2, 2026.
- Who issued this RFP?
- It was issued by Mecklenburg County. The work is located in Charlotte, North Carolina, United States.
- Who is a good fit for this opportunity?
- Established provider of cloud-based park and recreation management software
- Experience implementing systems for municipal parks and recreation departments
- Expertise in customer accounts, program registration, facility scheduling, memberships, and sports management
- Capable of providing end-to-end implementation, integration, training, hosting, maintenance, and technical support
- Strong mobile, email, and text communication capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.