When is the submission deadline?

Submissions are due November 6, 2026. Questions must be submitted by October 30, 2026.

It was issued by Virginia Information Technologies Agency. The work is located in Richmond, Virginia, United States.

Who is a good fit for this opportunity?

Provider of commercial outdoor licensing, permitting, registration, or customer engagement platforms. Experience delivering secure, scalable web and mobile solutions for government or natural resource agencies. Expertise in PCI-compliant payment processing and integrations with internal and external systems. Capability to support document production, fulfillment, analytics, role-based security, and data exchange. Demonstrated experience managing complex, multi-user transaction and account workflows.

Outdoor Recreational License Sales and Customer Engagement Solution (Due November 6, 2026)

Overview

Business Systems (ERP, CRM & POS)

Richmond, Virginia, United StatesPosted: September 25, 2026Deadline: November 6, 2026

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SUMMARY

The issuing organization is seeking an integrated web and mobile solution for outdoor recreational licensing, permits, registrations, payments, document fulfillment, and customer engagement. The platform must provide secure, scalable workflows, analytics, integrations, and PCI-compliant online and in-person transactions.

KEY REQUIREMENTS

Must be registered in eVA to submit a proposal
Must have successfully completed at least one implementation of the proposed product/solution for another client
Must provide documentation of at least three projects similar in size and nature delivered to a government agency client involving regulatory or recreational licensing programs
Must provide multiple sales and service channels including web-based system, mobile application, point-of-sale system, and internal administrative portal
Must be authorized to transact business in the Commonwealth of Virginia
Must comply with all applicable Commonwealth information security standards including SEC530 and SEC514
Must carry Cyber Security Liability insurance coverage of at least $5,000,000 per occurrence
Must carry Errors and Omissions insurance coverage of at least $5,000,000 per occurrence

CONTRACT DURATION

60 months

TIMELINE

RFP posted to eVA on September 24th, 2026.

Pre-proposal conference registration due by September 30th, 2026.

Optional pre-proposal conference on October 1st, 2026.

Deadline for questions on October 30th, 2026.

Proposals due on November 6th, 2026.

Supplier interviews begin December 10th, 2026.

Contract award on July 23rd, 2027.

QUESTION DEADLINE

October 30, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Virginia Information Technologies Agency

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The issuing organization seeks a vendor to provide and maintain a scalable, secure, commercially available, web-based outdoor recreational licensing and sales solution with an integrated mobile application. The solution must support outdoor recreation services, permit and licensing transactions, and customer engagement across multiple user roles, including customers, retail agents, and authorized personnel. It must manage recreational licenses, watercraft titles and registrations, wildlife permits, customer accounts, application intake, transaction processing, and related workflows.

The solution should be modular, configurable, extensible, and capable of integrating with existing systems. Desired customer engagement capabilities include harvest surveys, managed hunt programs, event and volunteer management, merchandise sales, automated communications, and other outreach activities. The system must provide secure, PCI-compliant payment processing for online and in-person transactions, secure data sharing with natural resource partners and third-party vendors, configurable security roles, advanced analytics, performance monitoring, and controlled data access.

The vendor must also support the generation, production, and fulfillment of physical documents such as titles and decals, along with secure reporting and integration with internal and external systems. Questions are due by October 30, 2026, and a pre-bid meeting is scheduled for September 30, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due November 6, 2026. Questions must be submitted by October 30, 2026.
Who issued this RFP?: It was issued by Virginia Information Technologies Agency. The work is located in Richmond, Virginia, United States.
Who is a good fit for this opportunity?: Provider of commercial outdoor licensing, permitting, registration, or customer engagement platforms
Experience delivering secure, scalable web and mobile solutions for government or natural resource agencies
Expertise in PCI-compliant payment processing and integrations with internal and external systems
Capability to support document production, fulfillment, analytics, role-based security, and data exchange
Demonstrated experience managing complex, multi-user transaction and account workflows

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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