Vendor needs to provide online citizen engagement platform. • Supply, implement, and support an interactive and accessible online community engagement platform. • Solution must enable residents to stay informed about municipal initiatives while providing multiple, easy–to–use methods for submitting feedback. • Platform should support transparent communication, bilingual access, and meaningful public participation. • Migrate content, data, and historical project information from the City’s current engagement platform to the new platform • Hosting of engagement projects with customizable templates • Ability to promote and track public events (in–person and virtual). • Mobile–responsive user interface • Fully compliant with WCAG 2.1 AA accessibility standards • All public–facing interfaces are fully available in English and French • Administrator interface supports bilingual project creation • Fully compatible with desktop, mobile, tablet, and accessibility devices • Provides comprehensive API coverage with documentation