When is the submission deadline?

This RFP closed on July 23, 2026 and is no longer accepting submissions.

It was issued by Department Of Administrative Services, State Procurement Services. The work is located in Salem, Oregon, United States.

Who is a good fit for this opportunity?

CRM and licensing platform provider with public sector experience. Firm with expertise in permitting, registration, and renewal workflows. Vendor capable of integrating online payments and customer self-service portals. Company with GIS-enabled application development capabilities. Team experienced in government compliance, implementation, and support services.

RFP HunterNever miss another opportunity you should have won.

Book a demo

See More RFPs

OneODA Core CRM and Licensing Services

Book a demo

Overview

Business Systems (ERP, CRM & POS)

Salem, Oregon, United StatesPosted: July 10th, 2026Deadline: July 23rd, 2026

Past Due

Settle Signals

Market intelligence for public sector sales teams

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

Learn more about Settle

SUMMARY

The opportunity seeks a vendor to deliver core CRM and licensing services for OneODA. Required capabilities include application status tracking, renewals, fee payments, messaging, and GIS-enabled mapping.

KEY REQUIREMENTS

Must be one of the four pre-selected Participating Addendum holders
Must have experience implementing Microsoft Dynamics 365 CRM, licensing, and permitting solutions
Must comply with Oregon Statewide Information Security Standards and NIST SP 800-53 moderate controls
Must be FedRamp compliant
Must support accessibility standards per Oregon state policy
Must provide 12 months of stabilization and warranty support
Must demonstrate ability to perform data mapping, cleansing, and migration from legacy Oracle/APEX systems

CONTRACT DURATION

24 months

TIMELINE

RFQ Release Date: July 9th, 2026

Due Date for Questions/Clarifications: July 13th, 2026

Answers to Questions/Clarifications: July 16th, 2026

RFQ Closing: July 23rd, 2026

QUESTION DEADLINE

July 13th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

Department Of Administrative Services, State Procurement Services

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The procuring agency is seeking a vendor to provide OneODA core CRM and licensing services. The required solution is intended to support licensing, permitting, and registration functions through a centralized customer relationship management platform.

The system is expected to allow users to check application and renewal status, pay late renewals and delinquent fees, send messages to agency programs, and renew licenses, permits, and registrations. The scope also includes GIS-enabled mapping capabilities as part of the overall platform functionality.

Similar RFPs

Frequently asked questions

When is the submission deadline?: This RFP closed on July 23, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by Department Of Administrative Services, State Procurement Services. The work is located in Salem, Oregon, United States.
Who is a good fit for this opportunity?: CRM and licensing platform provider with public sector experience
Firm with expertise in permitting, registration, and renewal workflows
Vendor capable of integrating online payments and customer self-service portals
Company with GIS-enabled application development capabilities
Team experienced in government compliance, implementation, and support services

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

See how Settle works