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Onboard Passenger Information System Pilot Service

Overview


IT Support, Hardware & Networking
Minneapolis, Minnesota, United States; Saint Paul, Minnesota, United StatesPosted: September 22, 2026Deadline: November 4, 2026

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SUMMARY


The government authority seeks a vendor to pilot onboard digital passenger information systems on approximately 20 buses and 12 light rail vehicles. The pilot will evaluate rider information needs, system capabilities, operational processes, and support requirements for future expansion.

KEY REQUIREMENTS


TIMELINE


RFP Issue Date: September 21st, 2026

Pre-Proposal Meeting: September 28th, 2026

Bus Site Visit: October 1st, 2026

Rail Site Visit: October 1st, 2026

Questions Due: October 8th, 2026

Proposals Due: November 4th, 2026

Award: December 2026

QUESTION DEADLINE


October 8, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Metropolitan Council

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DESCRIPTION


A government authority in St. Paul, Minnesota is seeking a vendor to provide a pilot onboard passenger information system service. The pilot will deploy digital signage, also referred to as Passenger Information Systems, on approximately 20 buses and 12 light rail vehicles.

The project is intended to demonstrate system capabilities, establish baseline rider expectations, prioritize passenger information needs, identify new business processes, and assess support resource requirements for a full-scale implementation across buses and light rail vehicles. The system should improve the digital delivery of dynamic data, support a safe and welcoming rider experience, expand the types of information shared with riders, and provide convenient, reliable, and environmentally sustainable service.

A pre-bid meeting is scheduled for September 28, 2026. Questions must be submitted by October 8, 2026, and proposals are due November 4, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 4, 2026. Questions must be submitted by October 8, 2026.
Who issued this RFP?
It was issued by Metropolitan Council. The work is located in Minneapolis, Minnesota, United States; Saint Paul, Minnesota, United States.
Who is a good fit for this opportunity?
  • Transit technology provider with onboard passenger information system experience
  • Demonstrated expertise in digital signage and real-time passenger communications
  • Experience deploying technology across bus and light rail fleets
  • Ability to conduct pilot programs and develop implementation recommendations
  • Strong capabilities in transit operations, system support, and service reliability

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