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OnBase Maintenance and Technical Support Service

Overview

IT Support, Hardware & Networking
Flint, Michigan, United StatesPosted: May 15th, 2026Deadline: June 17th, 2026

Fit Score

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SUMMARY

Two-year procurement for OnBase software maintenance and technical support in Michigan. Services include ongoing telephone, web-based, and remote support for production and development server environments.

KEY REQUIREMENTS

BUDGET

Estimate
$50,000 – $150,000

CONTRACT DURATION

12 months

TIMELINE

Questions due by May 27th, 2026.

Proposal submission deadline is June 17th, 2026.

QUESTION DEADLINE

May 27th, 2026

Issuing Agency

Genesee County Department Of Fiscal Services

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DESCRIPTION

The issuing organization seeks a vendor to provide maintenance and ongoing technical support services for its OnBase environment. Support is expected to include telephone, web-based, and remote technical assistance to help maintain system performance and continuity.

The environment includes both production and development infrastructure. Production servers include application, web, process, filer, and SQL servers. Development servers also include application, web, process, filer, and SQL servers. Questions are due by May 27, 2026, and the anticipated contract term is two years.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 17, 2026. Questions must be submitted by May 27, 2026.
What is the budget for this RFP?
Settle estimates the budget at $50,000 – $150,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Genesee County Department Of Fiscal Services. The work is located in Flint, Michigan, United States.
Who is a good fit for this opportunity?
  • OnBase support and maintenance specialist
  • Experience supporting enterprise document management platforms
  • Capability to provide telephone, web-based, and remote technical support
  • Proven experience with application, web, process, filer, and SQL server environments
  • Track record with public sector or government IT service contracts

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    OnBase Maintenance and Technical Support Service (Due June 17, 2026) | Settle RFP Hunter