When is the submission deadline?

Submissions are due November 23, 2026. Questions must be submitted by October 20, 2026.

What is the budget for this RFP?

Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.

It was issued by Pennsylvania Department of Human Services. The work is located in Harrisburg, Pennsylvania, United States.

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OIM/BOO Non-English Telephonic Interpretation Services

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Overview

Management Consulting & Admin Support

Harrisburg, Pennsylvania, United StatesPosted: October 9, 2026Deadline: November 23, 2026

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SUMMARY

The Pennsylvania Department of Human Services is seeking a contractor to provide on-demand statewide telephonic non-English interpretation services for an estimated monthly average of 5,000 hours.

KEY REQUIREMENTS

Must submit a complete response in JAGGAER
Must be properly signed by an official authorized to bind the Offeror
Must have a raw technical score of at least 75% of available points
Must demonstrate sufficient financial capability for good faith performance
Must be registered in the Commonwealth of Pennsylvania’s Vendor Master File
Must submit Lobbying Certification
Must submit Domestic Workforce Utilization Certification
Must submit Worker Protection and Investment Certification Form
Must submit Iran Free Procurement Certification

BUDGET

Estimate

$500,000 – $1,500,000

CONTRACT DURATION

8 months

TIMELINE

October 9, 2026: RFP Issued.

October 16, 2026: Pre-Proposal Conference.

October 20, 2026: Deadline to submit questions.

November 3, 2026: Answers to questions posted.

November 23, 2026: Proposal submission deadline.

QUESTION DEADLINE

October 20, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Pennsylvania Department of Human Services

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DESCRIPTION

The Pennsylvania Department of Human Services, Office of Income Maintenance (OIM), Bureau of Operations (BOO), requires a contractor to provide no-cost, on-demand, statewide telephonic interpretation services for individuals with Limited English Proficiency (LEP). The contract term is from the effective date through June 30, 2027, with four additional one-year renewal options. The contractor must be capable of providing translation for Spanish and other languages.

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Frequently asked questions

When is the submission deadline?: Submissions are due November 23, 2026. Questions must be submitted by October 20, 2026.
What is the budget for this RFP?: Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Pennsylvania Department of Human Services. The work is located in Harrisburg, Pennsylvania, United States.

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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