Next-Generation Regional Computer Aided Dispatch System
Overview
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SUMMARY
DESCRIPTION
The issuing agency is seeking a vendor to provide a next-generation regional computer aided dispatch (CAD) system to support the processing of 9-1-1 calls for service across a consortium of four Public Safety Answering Points. The system will also support dispatching for regional first responder agencies and is intended to function as a unified platform connecting participating agencies throughout the region.
The envisioned solution will enable real-time data sharing, coordinated incident response, and improved situational awareness for police, fire, and EMS operations regardless of jurisdiction. The replacement CAD system is expected to serve as a single integrated platform for the consortium and support its broader strategic objectives.
The scope also includes ongoing support and maintenance for five years following go-live and system acceptance. A pre-bid conference is scheduled for July 28, 2026, and vendor questions must be submitted by August 3, 2026. The anticipated contract term is five years.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 31, 2026.
- Who is a good fit for this opportunity?
- Public safety technology firm with CAD and 9-1-1 dispatch platform expertise
- Proven experience serving multi-agency or regional PSAP consortium environments
- Capability to integrate police, fire, and EMS workflows into a single platform
- Strong background in real-time incident data sharing and situational awareness systems
- Capacity to provide implementation, training, and five years of post-go-live support
- Experience with mission-critical systems for government or emergency response agencies
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.