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Next Generation 911 System Development and Independent Verification Service

Overview


Public Safety, Security & Fire
Albany, New York, United StatesPosted: June 10th, 2026Deadline: September 14th, 2026

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SUMMARY


New York requests proposals for the development, deployment, and independent verification of a Next Generation 911 system, including GIS management and failover support.

KEY REQUIREMENTS


CONTRACT DURATION


156 months

TIMELINE


RFP issued: June 9th, 2026

Mandatory Intent to Submit a Proposal: June 26th, 2026

Deadline for Submission of Proposer Questions: July 8th, 2026

Responses to Written Questions Posted: August 7th, 2026

Deadline for Submission of Proposals: September 14th, 2026

Anticipated Notification of Award: January 11th, 2027

Anticipated Contract Start Date: May 1st, 2027

QUESTION DEADLINE


July 8th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


New York State Division Of Homeland Security And Emergency Services

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DESCRIPTION


The State of New York is seeking a vendor to provide comprehensive system development and independent verification services for its Next Generation 911 (NG911) system. The selected contractor will be responsible for delivering all necessary hardware, software, systems, components, and functions required for the operation and maintenance of the NG911 system. This includes managing alternate-routing functions between Public Safety Answering Points (PSAPs) for misroute resolution and failover support. Geographic Information System (GIS) data development and management are also part of the scope, forming a crucial component of the ESInet services.

An independent provider will perform Verification and Validation services, ensuring the main contractor meets all requirements, timelines, milestones, and deliverables as outlined in the Acceptance Test Plan and Cutover Plan. These responsibilities include validating service compliance, overseeing failover testing through approved methodologies, analyzing network trends and recurring issues, and assisting in the development and maintenance of standardized outage notification processes for the State. Data security is emphasized throughout the process. The contract will have a duration of one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 14, 2026. Questions must be submitted by July 8, 2026.
Who issued this RFP?
It was issued by New York State Division Of Homeland Security And Emergency Services. The work is located in Albany, New York, United States.
Who is a good fit for this opportunity?
  • Demonstrated experience in NG911 system development and deployment
  • Expertise in providing independent verification and validation for large-scale public safety technology projects
  • Capabilities in GIS data management and integration
  • Proven track record working with state and local government agencies
  • Strong background in data security and failover solutions

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