Next Generation 911 Development and Independent Verification System
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP issued: June 9th, 2026
Mandatory Intent to Submit a Proposal: June 26th, 2026
Deadline for Submission of Proposer Questions: July 8th, 2026
Responses to Written Questions Posted: August 7th, 2026
Deadline for Submission of Proposals: September 14th, 2026 by 2:00 pm Eastern Time
Anticipated Notification of Award: January 11th, 2027
Anticipated Contract Start Date: May 1st, 2027
QUESTION DEADLINE
Issuing Agency
New York State Division Of Homeland Security And Emergency Services
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
This RFP seeks a qualified vendor to provide the development, implementation, and independent verification of a next generation 911 (NG911) system, ensuring service delivery to the designated network point of interconnection and Public Safety Answering Points (PSAPs) on a continuous 24/7/365 basis. The project requires a firm with at least five years of experience in 911 call delivery, including handling high call volumes exceeding two million calls annually, across multiple counties and states. Vendors must demonstrate expertise integrating diverse call handling equipment platforms, the successful deployment of a statewide ESInet and NG911 solution, and the orchestration of multi-vendor regional or statewide critical infrastructure systems.
Additional qualifications include leading Independent Verification & Validation (IV&V) services on large, multi-vendor technical initiatives, adherence to telecommunications industry standards (such as NG911 i3), and advanced experience in multi-vendor testing and operational cutover planning for continuous operations. Vendors should also have a proven track record in conducting cyber and physical security assessments of critical infrastructure, real-time system monitoring for incident detection and response, and in developing formal change management procedures for system maintenance and upgrades. Solution documentation, including customized migration plans, escalation procedures, circuit identification, and analysis of single points of failure, are required components of the proposal.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 14, 2026. Questions must be submitted by July 8, 2026.
- Who issued this RFP?
- It was issued by New York State Division Of Homeland Security And Emergency Services. The work is located in Albany, New York, United States.
- Who is a good fit for this opportunity?
- Proven experience delivering statewide NG911 and ESInet systems
- Expertise in high-volume, multi-jurisdictional 911 call delivery
- Ability to lead multi-vendor IV&V on large technical projects
- In-depth knowledge of NG911 i3 and telecommunications standards
- Demonstrated success with critical infrastructure security assessments
- Capacity for 24/7/365 operational support and incident response
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