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Board of Education of the City of Chicago

Network Field Support & Provisioning

Due
Nov 13, 2026
Budget
$250,000 – $500,000
Estimate
Contract
12 months
Location
  • Chicago, Illinois, United States
Posted
Oct 29, 2026

SUMMARY


The Chicago Public Schools seeks qualified vendors to provide network field support, provisioning, and related professional services for its technology infrastructure.
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  1. Budget approved

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DESCRIPTION


The Chicago Public Schools (CPS) requires additional field-service capacity to supplement internal resources and support network provisioning, break/fix services, equipment installation and decommissioning, infrastructure upgrades, emergency response, and defined project engagements. Services may support ITS operations, ancillary initiatives, Safety and Security projects, Capital Improvement projects, school openings, and other authorized District initiatives. The contract term is 12 months, with 3 options to renew for 1 year each. The selected vendor shall provide labor, supervision, equipment, documentation, and project coordination for services authorized through task orders.

KEY REQUIREMENTS


  • Must maintain a local Chicago-area management and dispatch presence
  • Must use appropriately skilled union labor for installation, rack-and-stack, cabling, bucket-truck, and decommissioning work
  • Must provide a named account executive, project manager, field supervisor, dispatcher, and escalation contacts
  • Personnel must satisfy CPS background check, identification, badging, conduct, safety, and site-access requirements
  • Must provide all standard tools, calibrated test equipment, personal protective equipment, vehicles, lifts, and bucket trucks
  • Must use CPS ServiceNow as the system of record for all work
  • Must have insurance coverage licensed by the State of Illinois and rated A-VII or better by A.M. Best
  • Must provide Commercial General Liability Insurance with a minimum of $1,000,000 per occurrence and $2,000,000 in the aggregate
  • Must provide Workers' Compensation Insurance with a minimum of $1,000,000 per category
  • Must provide Umbrella/Excess Liability Insurance with a minimum of $2,000,000 per occurrence
  • Must provide Automobile Liability Insurance with a minimum of $1,000,000 per occurrence
  • Must provide Sexual Abuse & Molestation Insurance with a minimum of $1,000,000 per claim and $2,000,000 in the aggregate
  • Must provide Professional Liability Insurance with a minimum of $5,000,000 per claim
  • Must provide Cyber/Network/Privacy Liability and Security Insurance with a minimum of $5,000,000 per claim

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TIMELINE


Advertisement Date: October 29, 2026

Response Due Date: November 13, 2026

Performance Period: January 1, 2027 to December 31, 2027

Issuing Agency


Board of Education of the City of Chicago

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
Submissions are due November 13, 2026.
What is the budget for this RFP?
Settle estimates the budget at $250,000 – $500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Board of Education of the City of Chicago. The work is located in Chicago, Illinois, United States.

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