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Network and Telephone Services

Overview


IT Support, Hardware & Networking
Chicago, Illinois, United States; Westmont, Illinois, United StatesPosted: July 7th, 2026Deadline: August 6th, 2026

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SUMMARY


A Chicago government authority is soliciting a provider for network and telephone services across scattered site properties, including connectivity, equipment, installation, maintenance, and centralized billing. The project requires at least 100 Mbps symmetrical service at each location and support for evolving site counts.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Pre-proposal conference: July 14th, 2026

Deadline for questions: July 16th, 2026

Letter of Intent due: July 23rd, 2026

Proposal deadline: August 6th, 2026

QUESTION DEADLINE


July 16th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Chicago Housing Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A government authority in Chicago, Illinois is seeking a vendor to provide network and telephone services for scattered site properties. The scope includes delivering either a static IP address for each property when broadband is proposed or a comparable service such as private SD-WAN. The selected vendor must provide a minimum of 100 Mbps upload and 100 Mbps download at each location.

The vendor may be required to recommend and/or provide network equipment, including modems, routers, or wireless equipment, and must furnish pricing for the listed service equipment. Additional responsibilities include extending data lines into each site's main distribution facilities, setting up, configuring, and installing the selected equipment, and supplying both a service level agreement with an escalation process and a maintenance agreement for any leased or procured equipment.

The contract must support a changing number of locations as sites are added or removed over time, and the vendor must provide a phased deployment schedule for installation. The authority also requires a single business account structure so that all sites can be billed centrally. An in-person pre-proposal conference is scheduled for July 14, 2026, and questions are due by July 16, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 6, 2026. Questions must be submitted by July 16, 2026.
Who issued this RFP?
It was issued by Chicago Housing Authority. The work is located in Chicago, Illinois, United States; Westmont, Illinois, United States.
Who is a good fit for this opportunity?
  • Telecommunications or managed network services provider
  • Experience delivering broadband, SD-WAN, and voice services for multi-site organizations
  • Capability to supply, install, and maintain routers, modems, and wireless equipment
  • Proven track record with government or public sector contracts
  • Ability to support phased deployments and changing site counts
  • Strong service desk, SLA management, and escalation support capabilities
  • Regional presence or field service capacity in the Chicago area
  • Experience with centralized billing for multi-location accounts

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