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Modular and Enterprise-Grade Retail Sales Management System

Overview


Business Systems (ERP, CRM & POS)
Idaho, United StatesPosted: July 10th, 2026Deadline: August 12th, 2026

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SUMMARY


The agency is requesting proposals for a secure, scalable, enterprise-grade retail sales management platform for a university retail environment. The solution must integrate in-store and e-commerce sales, inventory, CRM, analytics, promotions, loyalty, and financial functions under a three-year contract.

DESCRIPTION


The agency is seeking a vendor to provide a modular, enterprise-grade retail sales management system for a collegiate retail environment. The solution must be secure, scalable, and fully integrated, and proposals may offer either a unified suite of services or a collaborative vendor approach that supports the full transaction lifecycle. The objective is to replace fragmented legacy systems with a cohesive platform supporting both in-store and online sales.

The requested system should deliver advanced inventory management, stringent financial and accounting capabilities, and a unified retail ecosystem to support sales growth across brick-and-mortar and e-commerce channels. It must also include built-in real-time analytics and reporting, along with a customer relationship management module capable of capturing and analyzing constituent data across customer touchpoints. Additional requirements include synchronized promotions, loyalty program management, and a seamless connection between physical retail and online operations to improve the student and fan experience.

The inventory management component must provide 360-degree visibility into stock levels across all university retail locations as well as digital and physical warehouses. The contract term is three years. An optional pre-proposal teleconference will be held on July 15, 2026, and questions are due by July 29, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 12, 2026.
Who is a good fit for this opportunity?
  • Retail technology provider with enterprise POS, CRM, and inventory management platforms
  • Experience serving universities, collegiate bookstores, or multi-location retail operations
  • Capability to deliver integrated in-store and e-commerce solutions
  • Strong financial systems and accounting integration expertise
  • Proven real-time analytics and reporting functionality
  • Ability to manage loyalty programs, promotions, and omnichannel customer experience
  • Capacity to support multi-year implementation, integration, and ongoing service
  • Experience replacing legacy systems with scalable unified platforms

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