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Mobile Application Solution

Overview


Software, Web & Mobile Development
Yakima, Washington, United StatesPosted: September 18, 2026Deadline: October 13, 2026

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SUMMARY


The agency is seeking a vendor to design, integrate, test, host, and launch a bilingual mobile application for library patrons on iOS and Android. The solution must support patron accounts, holds, events, digital services, accessibility, security, and integrations with Polaris, OverDrive, and Kanopy.

KEY REQUIREMENTS


TIMELINE


RFP released: September 15th, 2026

Last day for questions: October 6th, 2026

Proposals due: October 13th, 2026

Interviews/demonstrations: October 20th, 2026 – October 30th, 2026

Vendor selected/announced: November 9th, 2026

Anticipated contract execution: November 18th, 2026

Anticipated implementation start: November 18th, 2026

Desired app launch date: December 31st, 2026

QUESTION DEADLINE


October 6, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Yakima Valley Libraries

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DESCRIPTION


The issuing agency seeks a vendor to provide a single, branded mobile application serving patrons throughout its service area. The application must be user-friendly, aesthetically pleasing, accessible, secure, fully bilingual in English and Spanish, and optimized for supported iOS and Android devices. It should display agency locations, addresses, hours, closures, services, and contact information.

Required functionality includes placing, viewing, modifying, and managing holds subject to Polaris capabilities; patron account management for checkouts, due dates, holds, renewals, and available account information; event registration with waitlists, reminders, and confirmations; usage statistics and reporting; and Kanopy integration or authenticated access. The vendor must identify any additional supported languages and describe cloud hosting architecture and data storage locations.

The proposal should address branding and configuration, Polaris and OverDrive integrations, optional integrations, testing, accessibility and security reviews, accessibility testing on supported devices, app-store submission, and launch activities. Questions must be submitted by October 6, 2026, and proposals are due October 13, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on October 13, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by Yakima Valley Libraries. The work is located in Yakima, Washington, United States.
Who is a good fit for this opportunity?
  • Mobile application development firm with demonstrated iOS and Android delivery experience
  • Expertise in library or public-service applications and Polaris integrations
  • Experience integrating OverDrive, Kanopy, authentication, and event registration services
  • Strong capabilities in bilingual user experience, accessibility testing, and secure application design
  • Proven experience with cloud hosting, analytics, app-store submission, and production launches

Analysis generated by Settle AI from the source RFP.

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