When is the submission deadline?

Submissions are due September 22, 2026.

It was issued by Ohio Department of Behavioral Health. The work is located in Cincinnati, Ohio, United States.

Who is a good fit for this opportunity?

Experienced Milestone XProtect and video management system integrator. Proven expertise with Windows Server, .NET, SQL, and server connectivity. Qualified to perform surveillance platform upgrades, migrations, and acceptance testing. Capable of producing detailed infrastructure and system configuration documentation.

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Milestone Server Software Installation Services

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Overview

IT Support, Hardware & Networking

Cincinnati, Ohio, United StatesPosted: September 4, 2026Deadline: September 22, 2026

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SUMMARY

Installation and upgrade services are required for a Milestone XProtect Expert server environment. The work includes system configuration, connectivity verification, testing, migration from the existing management server, and final technical documentation.

KEY REQUIREMENTS

Must have an active Minority Business Enterprise (MBE) certification at the time the solicitation closes
Must provide a statement of work (SOW) outlining the requirements
Must be a qualified supplier to perform professional services for Milestone software installation and migration
Must include all applicable costs for delivery, setup, and warranty in the submission
Must enter all pricing into the OhioBuys item grid

TIMELINE

Solicitation began on September 3rd, 2026.

Solicitation ends on September 22nd, 2026, at 3:00:00 PM (ET).

Issuing Agency

Ohio Department of Behavioral Health

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DESCRIPTION

The vendor will provide installation and upgrade services for a Milestone server environment. Work includes installing the .NET 8 runtime and .NET Framework 4.7.2, upgrading to XProtect Expert 2025 R2, and installing the latest device pack and legacy device pack.

The services will include verifying connectivity between management and recording servers, confirming Smart Client access and SQL communication, and testing alarms, rules, maps, recording, and archive operations. The vendor will perform final acceptance testing and cut over operations from the old management server.

Final documentation must cover the network configuration, RAID layout, SQL details, Milestone system map, and configuration backups.

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Frequently asked questions

When is the submission deadline?: Submissions are due September 22, 2026.
Who issued this RFP?: It was issued by Ohio Department of Behavioral Health. The work is located in Cincinnati, Ohio, United States.
Who is a good fit for this opportunity?: Experienced Milestone XProtect and video management system integrator
Proven expertise with Windows Server, .NET, SQL, and server connectivity
Qualified to perform surveillance platform upgrades, migrations, and acceptance testing
Capable of producing detailed infrastructure and system configuration documentation

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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