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Micro-Transit Expansion Services

Overview


Transportation, Fleet & Logistics
Paterson, New Jersey, United StatesPosted: July 10th, 2026Deadline: July 29th, 2026

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SUMMARY


A Trenton, New Jersey government authority seeks a provider to expand on-demand micro-transit service across multiple municipalities, including trip scheduling, dispatch, customer service, and marketing. The one-year contract will support first-mile/last-mile transit access and essential trips such as healthcare and employment.

KEY REQUIREMENTS


CONTRACT DURATION


9 months

TIMELINE


Contract Period: September 1st, 2026 through May 31st, 2027.

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


County Of Passaic

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A government authority in Trenton, New Jersey is seeking a vendor to provide Move micro-transit expansion services for residents within a defined service zone spanning multiple municipalities in the county. The service is intended to support first-mile and last-mile connections to public transportation, as well as trips related to healthcare, employment, and other social determinants of health.

The selected provider will be expected to develop and operate a system that improves transit accessibility and service quality through modern micro-transit practices, including networked ride-hailing and dynamic routing. The existing Move micro-transit branding will be used across advertising, community engagement, vehicle identification, and other communications related to the on-demand program. The provider should also recommend service approaches that maximize major trip generators.

Services are to operate Monday through Friday from 6:00 a.m. to 8:00 p.m. The vendor will provide ride scheduling through a mobile app, web portal, and telephone service, along with customer service, user sign-up, reservations, community and employer engagement, marketing, and dispatch coordination based on passenger demand. The contract term is one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 29, 2026.
Who issued this RFP?
It was issued by County Of Passaic. The work is located in Paterson, New Jersey, United States.
Who is a good fit for this opportunity?
  • Micro-transit or demand-responsive transportation operator
  • Experience with public sector or transit agency contracts
  • Capability to provide app, web, and phone-based ride scheduling
  • Expertise in dynamic routing and dispatch operations
  • Strong customer service and rider support infrastructure
  • Experience with community outreach, employer engagement, and transit marketing
  • Ability to operate weekday service across multiple municipalities
  • Familiarity with first-mile/last-mile mobility programs

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