Managed IT Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Solicitation Meeting: August 20th, 2026
Questions Due: August 24th, 2026
Addenda Deadline: August 26th, 2026
Proposal Submission Deadline: August 31st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Franklin Housing Authority
DESCRIPTION
The Franklin Housing Authority is seeking a vendor to provide managed information technology services under a one-year contract. Services will include help desk and user support during routine business hours, remote diagnostic and control capabilities for desktop and server operating systems, third-party management and maintenance of IT systems, and quarterly maintenance of servers and workstations.
The selected provider will monitor equipment availability and event logs on a 24/7 basis, deliver near real-time alerts and remote reactive maintenance for server events, and maintain antivirus, antispyware, spam-filtering, and web-filtering systems. The scope also includes predictive hardware failure analysis, trend reporting, local and offsite data backup services, support for evolving data-security needs, and recommendations and budget projections for equipment, software, and operating-system requirements.
Questions must be submitted by August 24, 2026. A pre-proposal meeting is scheduled for August 20, 2026, and proposals are due by August 31, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 31, 2026. Questions must be submitted by August 24, 2026.
- Who issued this RFP?
- It was issued by Franklin Housing Authority. The work is located in Franklin, Tennessee, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with experience supporting government or housing authorities
- Expertise in help desk support, remote monitoring, server and workstation maintenance
- Proven capabilities in cybersecurity, antivirus, antispyware, spam filtering, and web filtering
- Experience delivering local and offsite backups, predictive maintenance, and IT budgeting recommendations
- Ability to provide 24/7 monitoring and responsive remote support
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.