When is the submission deadline?

Submissions are due September 24, 2026. Questions must be submitted by August 21, 2026.

It was issued by Central County Fire Department. The work is located in Burlingame, California, United States.

Who is a good fit for this opportunity?

Managed service provider with experience supporting public-sector organizations. Proven capability in 24/7/365 network monitoring and multi-site infrastructure management. Microsoft 365 administration, cloud collaboration, and workflow automation expertise. Experience supporting administrative facilities and fire station or emergency-services environments. Strong technical coordination and systems interoperability capabilities.

Managed IT Services (Due September 24, 2026)

Overview

IT Support, Hardware & Networking

Burlingame, California, United StatesPosted: August 1, 2026Deadline: September 24, 2026

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SUMMARY

A government authority in Burlingame is seeking an MSP to provide comprehensive IT operations, infrastructure support, and continuous network monitoring across eight locations. The engagement also includes Microsoft 365 administration, software optimization, and technical coordination.

KEY REQUIREMENTS

Must be able to conduct a comprehensive, bottom-up physical and digital inventory of all hardware, endpoints, mobile devices, and network infrastructure within 90 days
Must provide 24/7/365 network monitoring and helpdesk support
Must ensure 100% compliance with federal, state, and local data privacy regulations including HIPAA, CJIS, and CMIA
Must have experience in high-stakes public safety or enterprise IT environments
Must provide proof of insurance including Workers' Compensation, Employer's Liability, Commercial General Liability, Automobile Liability, and Professional Liability
Must execute the department's professional services agreement without exceptions
Must provide three public sector reference clients in California
Must be able to manage phased satellite redundancy roadmap utilizing Starlink connectivity

TIMELINE

Request for Proposal Issued: July 31st, 2026

Deadline for Submission of Letter of Interest: August 14th, 2026

Last Day to Submit Questions for Clarification: August 21st, 2026

Clarifications Issued by CCFD: August 28th, 2026

Deadline for Receipt of Proposals: September 24th, 2026

Notification of Finalist: October 8th, 2026

Interview of Finalist: Week of October 19th, 2026

QUESTION DEADLINE

August 21, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Central County Fire Department

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DESCRIPTION

The government authority in Burlingame, California, seeks a Managed Service Provider (MSP) to deliver comprehensive day-to-day managed IT services, infrastructure support, and 24/7/365 network monitoring across eight primary locations, including its administrative headquarters and fire stations.

The selected MSP will serve as the agency’s primary technical representative for daily IT operations. Responsibilities will include technical coordination, system interoperability, and support for digital workflows with regional partners.

The MSP will also administer, optimize, and support the agency’s broader software environment, including Microsoft 365. Services are intended to support workflow automation, secure cloud file sharing, and administrative efficiency.

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Frequently asked questions

When is the submission deadline?: Submissions are due September 24, 2026. Questions must be submitted by August 21, 2026.
Who issued this RFP?: It was issued by Central County Fire Department. The work is located in Burlingame, California, United States.
Who is a good fit for this opportunity?: Managed service provider with experience supporting public-sector organizations
Proven capability in 24/7/365 network monitoring and multi-site infrastructure management
Microsoft 365 administration, cloud collaboration, and workflow automation expertise
Experience supporting administrative facilities and fire station or emergency-services environments
Strong technical coordination and systems interoperability capabilities

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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