Managed Information Technology Services
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Solicitation Requirements Review Request Due: July 8th, 2026
Mandatory Bidder's Conference and Site Walk: July 14th, 2026
Written Questions Due: July 15th, 2026
Questions and Answers Released via Addendum: July 22nd, 2026
Bids Due: August 11th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Los Angeles Regional Interoperable Communications System Authority
DESCRIPTION
The government authority located in Los Angeles, California seeks a vendor to provide comprehensive managed information technology services for approximately thirty users utilizing Dell laptops running Windows in a Microsoft 365 environment. The IT environment includes Exchange Online, SharePoint, Microsoft Security, OneDrive, Microsoft Teams, and supports both cloud-based document collaboration and users who are remote or office-based.
The selected consultant will be responsible for help desk support covering phone, email, and remote channels. Services include troubleshooting Windows OS, Microsoft 365 applications, email, printer issues, SharePoint access, network connectivity, and laptop performance. Additional duties include assisting with password resets, account access, and system troubleshooting. The contractor will also handle Microsoft 365 administration, device management, cybersecurity, backup and disaster recovery, SharePoint and file management, network support (as applicable), and all onboarding and offboarding processes.
A mandatory bidder's conference and site walk is scheduled for July 14, 2026, with all bidder questions due by July 15, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 11, 2026. Questions must be submitted by July 15, 2026.
- Who issued this RFP?
- It was issued by Los Angeles Regional Interoperable Communications System Authority. The work is located in Monterey Park, California, United States.
- Who is a good fit for this opportunity?
- Experienced provider of managed IT services for small to mid-sized organizations
- Expertise with Microsoft 365 environments, including administration and support
- Proven track record delivering onsite and remote help desk services
- Capabilities in device management, cybersecurity, and backup/disaster recovery
- Familiarity with supporting government or public sector clients
- Presence in or ability to serve the Los Angeles, California area
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.