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Managed Information Technology and Cybersecurity Services

Overview


IT Support, Hardware & Networking
Kearns, Utah, United StatesPosted: August 19, 2026Deadline: September 15, 2026

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SUMMARY


A government authority in Kearns, Utah, is seeking a managed services provider for comprehensive IT support and 24/7/365 cybersecurity operations. The one-year engagement includes transition, service desk support, infrastructure management, monitoring, incident response, vulnerability management, and security documentation.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Issued: August 18th, 2026

Deadline to submit questions: August 31st, 2026

Proposals due: September 15th, 2026

Notice of intended selection: September 17th, 2026

Target onboarding / service start: January 1st, 2026

QUESTION DEADLINE


August 31, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Kearns Improvement District

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DESCRIPTION


A government authority in Kearns, Utah, seeks a provider of managed information technology and cybersecurity services for a one-year contract. The selected vendor will deliver reliable, secure, proactive, and responsive support; reduce cyber risk; establish measurable service levels; maintain accurate technology and security documentation; and provide guidance on budgeting, lifecycle planning, licensing, and executive-level technology strategy. Solutions should be open and interoperable while avoiding unnecessary vendor lock-in.

The engagement will include assessment, transition, and onboarding activities covering IT infrastructure, cloud services, networks, endpoints, servers, accounts, applications, licensing, backups, security tools, contracts, and critical vendor dependencies. The provider will develop transition and current-state documentation, including network and data-flow diagrams, asset and privileged-account inventories, licensing records, and a risk register, while establishing support procedures and contact information.

Services will include 24/7/365 critical-incident intake, business-hours support for routine requests, remote and onsite assistance across all locations, and a ticketing system. Managed cybersecurity operations will include 24/7/365 detection and response with human analyst review, threat hunting, containment authority, immediate notification of significant events, endpoint detection and response, centralized security logging, vulnerability scanning, identity threat detection, privileged-access reviews, multifactor authentication, dark-web monitoring, and email security.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 15, 2026. Questions must be submitted by August 31, 2026.
Who issued this RFP?
It was issued by Kearns Improvement District. The work is located in Kearns, Utah, United States.
Who is a good fit for this opportunity?
  • Managed IT services provider with comprehensive infrastructure and service desk capabilities
  • Cybersecurity firm experienced in 24/7/365 managed detection and response
  • Expertise in endpoint detection, centralized logging, vulnerability scanning, identity security, and email protection
  • Proven experience with IT transitions, asset inventories, network documentation, and continuity planning
  • Ability to provide both remote and onsite support across multiple locations
  • Experience serving government or similarly regulated organizations

Analysis generated by Settle AI from the source RFP.

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    Managed Information Technology and Cybersecurity Services (Due September 15, 2026) | Settle RFP Hunter