(1) Vendor needs to provide licensing solution.– Agency is seeking a solution that is based on a pre–existing platform that is marketed and supported as a product and that involves largely configuration – ideally, that it can carry out in due course by agency staff with appropriate training• The types of platforms considered as feasible options include– Solution built using a widely used workflow/case management tool– Solution based on a ‘low code’ development platform– A pre–configured licencing add–on for a CRM solution– Package designed for regulatory/licencing organisations– The solution should provide features to easily configure:– Processes / Workflows– Business rules– Forms and document/email/message templates– Data captured for different types of application– Automated tracking of all stages and alerts– Automated communications with applicants including production of documentation(2) All the questions must be submitted no later than November 26, 2025.(3) The contract period will be for four years.