(1) Vendor needs to provide legal case management database.– Vendors to provide, install, train, and support agency in the implementation and use of a Legal Case Management Database– The ideal system will allow for efficient management of contacts, cases, and campaigns through a user–friendly platform suitable to a small office.• General Requirements– The CMS shall be a cloud–based solution with assurance of safety and security of data and user information, as well as accessibility from various locations and devices– The system must be web–based and accessible via modern web browsers (Chrome, Firefox, and Safari).– The vendor must provide a user–friendly interface to facilitate ease of use for all staff, including those with limited technical expertise.– The CMS must be compliant with applicable federal, state, and local regulations, including but not limited to ADA compliance.– The system should be scalable to accommodate future growth in the volume of cases and users.– The vendor must maintain full cybersecurity insurance• Functional Specifications– Customizable tool to create intake records, document intake activities, and convert intakes to legal cases where appropriate– Ability to track activities such as outreach campaigns, trainings, or presentations– Database to organize, maintain key information on, and find various types of contacts (e.g. worker, employer, general public).– Built–in reporting capabilities to generate customizable reports on case status, workload, and performance metrics(2) All the questions must be submitted no later than November 10, 2025(3) The contract period will be for three years.(4) A non–mandatory pre–bid meeting will be held on November 3, 2025