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Lab Management Software

Overview


Software, Web & Mobile Development
Boise, Idaho, United StatesPosted: September 11, 2026Deadline: September 25, 2026

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SUMMARY


A small-business set-aside procurement seeks lab management software, digital lens calculation capabilities, supporting hardware, integrations with VisionWeb and Opticom, training, implementation, and 24-hour technical support. The contract term is one year.

KEY REQUIREMENTS


CONTRACT DURATION


72 months

TIMELINE


Questions due by September 17th, 2026.

Offers due by September 25th, 2026.

Base period of performance: January 1st, 2027 to December 31st, 2028.

Option years 1-4: January 1st, 2028 to December 31st, 2032.

QUESTION DEADLINE


September 17, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Department of Veterans Affairs

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The procuring organization seeks a vendor to provide lab management software, digital lens calculations, and the software and hardware required to support the laboratory management system and Internet of Things digital freeform designs. The solution should include remote order entry, inventory control, electronic ordering through VisionWeb and Opticom, reporting and analytics, job tracking, laboratory integration, production scheduling and monitoring, freeform production, pricing and invoicing, live support, and access to new features as they become available.

The vendor must provide literature and training for the operating systems and demonstrate in its solicitation response that the lab software is already accepted for use with applicable IT systems. Responsibilities also include setup and support for Opticom and VisionWeb services, 24-hour telephone and online technical support, and remote troubleshooting. The contract period will be one year. Questions must be submitted by September 17, 2026, and the procurement is set aside entirely for small businesses.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 25, 2026. Questions must be submitted by September 17, 2026.
Who issued this RFP?
It was issued by Department of Veterans Affairs. The work is located in Boise, Idaho, United States.
Who is a good fit for this opportunity?
  • Small business specializing in laboratory or optical lab management software
  • Proven experience with digital lens calculations and freeform production systems
  • Expertise integrating VisionWeb, Opticom, and laboratory IT environments
  • Capability to provide implementation, hardware, training, and remote troubleshooting
  • Ability to deliver 24-hour telephone and online technical support

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