IT Support and Maintenance Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Question Acceptance Deadline: September 29th, 2026
Responses to Questions: October 2nd, 2026
Closing Date: October 7th, 2026
Notification of Successful Bidder: Prior to October 23rd, 2026
Contract Term Start: November 1st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Canadian Agricultural Human Resource Council
DESCRIPTION
A government authority in Ontario is seeking a vendor to provide comprehensive IT support and maintenance services for a three-year contract period. Services include reliable remote support for employees across multiple Canadian time zones, on-site assistance when required, and troubleshooting of hardware, software, network, and connectivity issues.
The successful provider will support user accounts and access, hardware maintenance, asset identification and inventory, IT equipment and approved software installation and configuration, licensing and software inventories, and network infrastructure such as switches, routers, wireless networks, and firewalls. The scope also includes technical support and optimization for the monday.com work management platform, including workflow automation and integrations.
Additional responsibilities include cybersecurity support, cloud infrastructure and services, website, domain and certificate management, and project-specific or specialized IT services. Questions are due by September 29, 2026, and proposals are due by October 7, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due October 7, 2026. Questions must be submitted by September 29, 2026.
- Who issued this RFP?
- It was issued by Canadian Agricultural Human Resource Council. The work is located in Ottawa, Ontario, Canada.
- Who is a good fit for this opportunity?
- Managed IT services provider with experience supporting government or similarly regulated organizations
- Canadian-based team capable of remote support across multiple time zones and on-site service in Ontario
- Expertise in network infrastructure, hardware, software, cloud services, and cybersecurity
- Proven monday.com administration, workflow automation, and integration experience
- Strong capabilities in asset management, licensing, user access, and technical project delivery
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.