IT Managed Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue RFP: September 11th, 2026
Submit Intention to Bid: September 16th, 2026
Tour Available: September 17th, 2026 – September 22nd, 2026
Submit Proposals: September 30th, 2026
Selection and Notification: October 7th, 2026
Contract Award & Negotiations: October, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Mccleary
DESCRIPTION
The government authority in McCleary, Washington is seeking a vendor to provide comprehensive IT managed services. Services must include 24/7 monitoring and response for cybersecurity threats, security incidents, and high-severity operational failures, along with 9x5 monitoring and response for help desk requests and other operational issues.
The engagement includes Microsoft 365 cloud backup, with a preferred solution capable of supporting other common software-as-a-service platforms. The provider will minimally configure and monitor log event data from endpoint detection and response agents, firewalls, and the Microsoft 365 environment. Backup and disaster recovery services must support on-premises and cloud-based backups, on-premises caching, and offsite replication for rapid restoration of servers, services, and data.
On-premises backup requirements include servers, Active Directory, file shares, and SQL Server databases. The provider will also support Microsoft 365 licensing, on-premises and Azure Active Directory (Entra), and related policy configurations. Additional requirements include ticketing with timely end-user response, strong cybersecurity threat monitoring and remediation expertise, and a comprehensive data backup and disaster recovery solution.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 30, 2026. Questions must be submitted by September 16, 2026.
- Who issued this RFP?
- It was issued by City Of Mccleary. The work is located in Mccleary, Washington, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with 24/7 monitoring and incident response capabilities
- Demonstrated expertise in cybersecurity threat detection, remediation, EDR, firewalls, and security logging
- Experience administering Microsoft 365, licensing, Azure Active Directory (Entra), and related policies
- Proven backup and disaster recovery experience for servers, Active Directory, file shares, SQL Server, and SaaS platforms
- Established help desk and ticketing operations with timely end-user support
- Strong capability supporting hybrid on-premises and cloud environments
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.