IT Managed Service Provider
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Open Date: August 4th, 2026
Questions Due Date: August 26th, 2026
Close Date: September 9th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
The Atmospheric Fund
DESCRIPTION
A government authority in Ontario is seeking an IT managed service provider to deliver reliable, responsive technology support that minimizes disruption to staff and maintains a stable, well-managed IT environment. The provider will be responsible for ensuring appropriate security, privacy, and compliance while supporting the continuous improvement of the authority’s technology environment through proactive recommendations and implementation of approved enhancements.
Services are expected to include 24/7 emergency incident response for critical issues; support for standard applications and business systems; reasonable end-user assistance and troubleshooting; vendor coordination for business applications; and identification of any material service exclusions. The provider will also manage user accounts and access, including onboarding, offboarding, and role-based access controls, as well as Microsoft 365 migrations, restructuring, and enhancements.
The contract term will be three years. Questions must be submitted by August 26, 2026, and proposals are due September 9, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 9, 2026. Questions must be submitted by August 26, 2026.
- Who issued this RFP?
- It was issued by The Atmospheric Fund. The work is located in Toronto, Ontario, Canada.
- Who is a good fit for this opportunity?
- Managed service provider with experience supporting government or other regulated organizations
- Demonstrated 24/7 critical incident response and end-user support capabilities
- Expertise in Microsoft 365 migrations, administration, and optimization
- Strong security, privacy, compliance, and identity and access management practices
- Proven ability to coordinate third-party application vendors and deliver proactive IT improvements
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.