Intranet Quorum Support and Software Maintenance Services
Overview
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SUMMARY
DESCRIPTION
The agency is seeking a contractor to provide comprehensive Intranet Quorum (IQ) support services and software maintenance for a one-year contract term. The scope includes ongoing operational support, issue resolution, project oversight, and annual software maintenance to help sustain the agency’s intranet environment.
The requested team includes two IQ Project Managers/Supervisors, two IQ Senior Network Engineers, fifteen IQ Enterprise Support personnel, and one annual software maintenance upgrade subscription. The contractor will be expected to manage the project in accordance with the approved project plan, designate project and contract management oversight, respond to support requests within agreed service time frames, and participate in planning meetings with the agency.
Additional responsibilities include providing the equipment and supplies needed for contractor staff, monitoring day-to-day project performance for compliance with applicable statutes, regulations, and contract requirements, maintaining appropriate accounting systems and internal controls, protecting the confidentiality of agency information, and notifying the agency project manager of any third-party requests for records related to the contract.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 17, 2026.
- Who is a good fit for this opportunity?
- IT services firm with experience supporting enterprise intranet platforms
- Contractor with Intranet Quorum-specific technical and maintenance expertise
- Team capable of providing project management, network engineering, and large-scale enterprise support staffing
- Company with established service desk and escalation management processes
- Provider experienced in government contracts, compliance, and confidentiality requirements
- Firm with strong internal controls, contract administration, and reporting capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.