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Interpretation Management Tool

Overview


Software, Web & Mobile Development
Geneva, SwitzerlandPosted: September 5, 2026Deadline: October 2, 2026

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SUMMARY


This RFP seeks an interpretation management tool to support interpreter rostering, availability tracking, workflow management, and reporting. Required capabilities include profile-based search, language and availability filters, local versus non-local classification, and visual status indicators.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Letter of Intent due September 15th, 2026

Clarification requests due September 15th, 2026

Proposal submission deadline October 2nd, 2026

Presentation/demo of product October 2026

Testing environment setup October 2026

Testing and support November 2026 – December 2026

Selection of product Q1 2027

Production environment setup February 2027 – March 2027

Pilot deployment end of Q1 2027

Training Q2 2027

Production phase June 2027

QUESTION DEADLINE


September 15, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


World Health Organization

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DESCRIPTION


The vendor will provide an interpretation management tool for an interpretation team. The solution must distinguish between local and non-local interpreters and provide visual status indicators.

The tool should maintain historical interpreter availability and workflow history. It should also support searching, filtering, and reporting, including searches based on interpreter profile attributes and filters for roster status, availability, and language.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 2, 2026. Questions must be submitted by September 15, 2026.
Who issued this RFP?
It was issued by World Health Organization. The work is located in Geneva, Switzerland.
Who is a good fit for this opportunity?
  • Software providers with experience developing workforce or interpreter management platforms
  • Expertise in searchable rosters, availability tracking, workflow history, and reporting
  • Experience delivering configurable business management tools for language service organizations
  • Strong capabilities in user-friendly dashboards, filtering, and visual status indicators

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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