Information Technology Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release RFP: July 1st, 2026
Pre-Proposal On-Site Visit: July 21st, 2026
Submission of Written RFP Questions: July 22nd, 2026
Post Summary of Questions and Answers: July 23rd, 2026
Proposals Due: July 27th, 2026
Evaluation Committee Completes Proposal Review: July 29th, 2026
Notification to Proposers: July 29th, 2026
Oral Interviews: July 30th-31st, 2026
Consultant Selection and Notice of Intent to Award: August 4th, 2026
Candidates Not Recommended for Selection Notified: August 4th, 2026
Notice of Intent to Protest Deadline: August 7th, 2026
AMBAG Board Approval of Consultant: August 12th, 2026
Execute Contract: August 13th-31st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Association Of Monterey Bay Area Governments
DESCRIPTION
A government authority in Monterey, California is seeking a vendor to provide ongoing information technology support services under a five-year contract. The selected contractor will be responsible for helping ensure that servers, networks, computers, and backup systems remain fully functional and secure on a 24/7 basis to support uninterrupted daily operations.
The scope of services includes periodic on-site network administration, remote network administration, installation and support of servers, user computers, and related devices, file backup management, backup replication and hosting, and application of service packs and operating system upgrades. The contractor will also provide spam and virus monitoring and filtering, hardware and software protection, imaging and setup of new or replacement equipment, delivery and pickup of equipment, removal and cleaning of old equipment, and e-waste disposal.
In addition, consultants must be available by telephone to resolve user IT issues and provide same-day on-site support when needed to maintain system functionality. Questions are due by July 22, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due July 27, 2026. Questions must be submitted by July 22, 2026.
- Who issued this RFP?
- It was issued by Association Of Monterey Bay Area Governments. The work is located in Monterey, California, United States.
- Who is a good fit for this opportunity?
- Managed IT services provider with government or public sector support experience
- Capability to deliver both remote help desk and same-day on-site technical support
- Expertise in network administration, server support, endpoint deployment, and backup management
- Strong cybersecurity practices including patching, antivirus, spam filtering, and system hardening
- Experience with hardware replacement, imaging, installation, asset pickup, and e-waste disposal
- Regional presence in or near Monterey, California for responsive field service
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.