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Warren County Commissioners

Information Technology Services

Due
Nov 12, 2026
Questions due
Nov 7, 2026
Budget
$150,000 – $300,000
Estimate
Contract
36 months
Location
  • Warren, Pennsylvania, United States
Posted
Oct 6, 2026

SUMMARY


A government authority in Warren, Pennsylvania, is seeking a provider for comprehensive IT infrastructure, cybersecurity, monitoring, backup, end-user, and audiovisual technology support under a three-year contract.
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DESCRIPTION


The government authority in Warren, Pennsylvania, seeks a vendor to provide comprehensive information technology services for a three-year contract period. Required services include hardware, network, software, server, desktop, laptop, email, remote access, backup, monitoring, inventory control, security, and disaster recovery support.

The selected provider will deliver 24/7/365 onsite and remote monitoring, threat monitoring, physical and cloud server support, network and end-user support, cloud-based backup services, internet service provider coordination, electronic mail support, and maintenance of Laserfiche. The scope also includes employee remote access systems, preparation and annual updating of an Incident Management and Response Plan, support for the IT Operational Recovery Plan, and assistance with IT and security policies and procedures.

The vendor will manage, monitor, and respond to system issues and report concerns to county management. Responsibilities also include operating and maintaining court- and meeting-related audio and video technology.

KEY REQUIREMENTS


  • Must have been in business for a minimum of five years
  • Must possess verifiable working knowledge and experience with local government IT and data
  • Must provide proof of workman's compensation insurance
  • Must maintain insurance with limits of $1,000,000 per occurrence and $2,000,000 in the aggregate
  • Must name Warren County as an additional insured on all required insurance policies
  • Must complete and submit a non-collusion affidavit
  • Must agree to background checks and fingerprinting for staff working with law enforcement systems
  • Must be able to provide 24/7/365 onsite and remote monitoring support services

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TIMELINE


Proposal Publication: October 5th, 2026

Proposal Due Date: November 12th, 2026

Interviews with Vendors: Between November 15th, 2026 and December 11th, 2026

Anticipated Award of Selected Vendor: December 16th, 2026

Start of Contract: January 1st, 2027

Issuing Agency


Warren County Commissioners

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
Submissions are due November 12, 2026. Questions must be submitted by November 7, 2026.
What is the budget for this RFP?
Settle estimates the budget at $150,000 – $300,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Warren County Commissioners. The work is located in Warren, Pennsylvania, United States.
Who is a good fit for this opportunity?
  • Managed IT services provider with experience supporting government organizations
  • Demonstrated expertise in network, server, cloud, desktop, email, backup, and remote-access systems
  • 24/7/365 monitoring, incident response, cybersecurity, and disaster recovery capabilities
  • Experience maintaining Laserfiche and court or meeting audiovisual technology
  • Strong knowledge of IT operational recovery and security policy development

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