Information Technology Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Issue RFQ: September 8th, 2026
Deadline for questions: September 14th, 2026
Questions/addenda issued: September 16th, 2026
Responses due: September 29th, 2026
Proposal evaluation: September 29th – October 5th, 2026
Vendor presentations: October 5th – 16th, 2026
Present to board for award: October 27th, 2026
Contract effective date: November 1st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Springfield Electric Department
DESCRIPTION
The government authority in Springfield, Tennessee, is seeking a professional information technology services provider to deliver comprehensive IT support, monitoring, maintenance, cybersecurity, consulting, project assistance, and related services. The selected provider will be responsible for 24/7/365 network and infrastructure monitoring, help desk services, desktop support, network and server support, and user assistance.
Services will include support for software conversion, implementation, integration, and configuration, including technical assistance for the Authority’s upcoming enterprise resource planning (ERP) conversion. The provider will also establish and support independent telephone and communications services, as well as provide cybersecurity services such as endpoint protection, patch management, and security monitoring.
Additional responsibilities include backup, disaster recovery, business continuity, and technical support for software used by the Authority. Software support may include installation, configuration, troubleshooting, updates, licensing, migrations, integrations, and coordination with software vendors. Questions must be submitted by September 14, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 29, 2026. Questions must be submitted by September 14, 2026.
- Who issued this RFP?
- It was issued by Springfield Electric Department. The work is located in Springfield, Tennessee, United States.
- Who is a good fit for this opportunity?
- Established managed IT services provider with public-sector experience
- Demonstrated expertise in 24/7/365 network and infrastructure monitoring
- Strong cybersecurity, endpoint protection, patch management, and security monitoring capabilities
- Experience supporting ERP conversions, software integrations, and technology implementations
- Capability to provide help desk, desktop, server, network, communications, and disaster recovery support
- Proven ability to coordinate with software vendors and support complex IT environments
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.