When is the submission deadline?

Submissions are due July 2, 2026. Questions must be submitted by June 25, 2026.

It was issued by City Of East Jordan. The work is located in East Jordan, Michigan, United States.

Who is a good fit for this opportunity?

Experienced IT support firms with a record of municipal or government engagements. Capability to deliver 24/7/365 help desk operations. Expertise in network infrastructure and server administration. Demonstrated ability to provide regular reporting and comprehensive backup solutions. Presence or service capability in Michigan.

Information Technology Services (Due July 2, 2026)

Overview

IT Support, Hardware & Networking

East Jordan, Michigan, United StatesPosted: June 5th, 2026Deadline: July 2nd, 2026

Fit Score

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SUMMARY

East Jordan, Michigan is issuing an RFP for comprehensive IT services, including 24/7 support, network monitoring, backups, and professional technical services for city operations.

KEY REQUIREMENTS

Must perform a mandatory site visit prior to proposal submission
Must be insured to the City's requirements
Must be an experienced and qualified managed services vendor
Must be certified in Microsoft products administration
Must provide 24/7/365 support availability
Must be an Equal Opportunity Employer
Must have a legal permanent business address within Charlevoix County for local preference eligibility
Must not have a conflict of interest with the City of East Jordan
Must provide 3 current references

TIMELINE

Pre-Meeting Walk Through: June 1st–12th, 2026

Proposals Due: July 2nd, 2026

Final Interviews: Week of July 13th, 2026

QUESTION DEADLINE

June 25th, 2026

Issuing Agency

City Of East Jordan

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority located in East Jordan, Michigan is seeking a vendor to provide comprehensive information technology services. Key requirements include 24/7/365 service desk support, which must be accessible via phone, email, screen sharing, and in-person. The selected vendor will be responsible for delivering monthly status reports that detail the services provided and time spent on issue resolutions.

The scope also involves network infrastructure monitoring and administration for various systems, including a Dell server host, a peer-to-peer data server, and a six-station peer-to-peer network with internet access. The vendor will manage server backups for the city and offer professional services such as workstation, infrastructure, and network support, with a focus on maintaining reliable peer-to-peer networking.

These services are intended to ensure consistent IT operations and network reliability for the city's technological needs.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 2, 2026. Questions must be submitted by June 25, 2026.
Who issued this RFP?: It was issued by City Of East Jordan. The work is located in East Jordan, Michigan, United States.
Who is a good fit for this opportunity?: Experienced IT support firms with a record of municipal or government engagements
Capability to deliver 24/7/365 help desk operations
Expertise in network infrastructure and server administration
Demonstrated ability to provide regular reporting and comprehensive backup solutions
Presence or service capability in Michigan

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