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Information Technology Management Service

Overview


IT Support, Hardware & Networking
Washington Township, Michigan, United StatesPosted: July 2nd, 2026Deadline: July 29th, 2026

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SUMMARY


Washington Township seeks a provider for a three-year IT management services contract, including server, workstation, and network security support.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Publication of RFP: July 1st, 2026

Mandatory Walk-Thru: July 10th, 2026

Question Deadline: July 17th, 2026

Proposal Deadline: July 29th, 2026

Interviews Conducted: Week of August 10th, 2026

Anticipated Approval Date: August 19th, 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Charter Township Of Washington

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DESCRIPTION


The government authority in Washington Township, Michigan is seeking a vendor to provide comprehensive information technology management services. Key responsibilities include managed physical and virtual server support with unlimited onsite, phone, and remote control support, service availability monitoring, backup and restore maintenance, Microsoft patch management, semi-annual onsite security maintenance, user account administration, and file sharing permission administration.

The selected provider will also manage workstations, delivering unlimited support, Microsoft application maintenance, online asset and trouble ticket management, license tracking, desktop optimization, and advanced endpoint protection—including DNS filtering and proactive threat hunting. Additionally, the contract covers management of the network security gateway, ensuring comprehensive remote support, content filtering, gateway threat management, antivirus and antimalware solutions, as well as IDS and IPS.

A three-year contract will be awarded. All interested parties must attend a mandatory pre-bid walk-through on July 10, 2026, and submit any questions by July 17, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 29, 2026. Questions must be submitted by July 17, 2026.
Who issued this RFP?
It was issued by Charter Township Of Washington. The work is located in Washington Township, Michigan, United States.
Who is a good fit for this opportunity?
  • Established IT managed services provider with government sector experience
  • Expertise in server, workstation, and network security management
  • Strong presence or service capability in Michigan
  • Staff certified in Microsoft and advanced endpoint protection solutions
  • Proven track record in multi-year IT support contracts

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    Information Technology Management Service (Due July 29, 2026) | Settle RFP Hunter