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Information Technology Managed Services

Overview


IT Support, Hardware & Networking
Poughkeepsie, New York, United StatesPosted: August 13, 2026Deadline: September 4, 2026

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SUMMARY


A Poughkeepsie government authority seeks a managed IT services provider for a four-year engagement covering infrastructure management, 24/7 monitoring, Microsoft 365 administration, cybersecurity, SOC/MDR response, business continuity, and strategic IT planning.

KEY REQUIREMENTS


BUDGET

Verified

$30,000

CONTRACT DURATION


60 months

TIMELINE


RFP Issued: August 12th, 2026

Questions Due: August 21st, 2026

Proposals Due: September 4th, 2026

Decision/Vendor Selection Date: September 24th, 2026

QUESTION DEADLINE


August 21, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Dutchess Tourism Inc., Dba Destination Dutchess

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DESCRIPTION


A government authority in Poughkeepsie, New York is seeking a vendor to provide comprehensive information technology managed services under a four-year contract. Services will include remote and on-site support aligned with the authority’s existing environment, server and network management, systems management, firewall services, and remote access.

The selected provider will deliver 24/7 monitoring of network and systems, manage the Microsoft 365 environment and licensing, and enforce security controls across company computers and mobile devices. Cybersecurity responsibilities will include endpoint protection, 24/7/365 SOC/MDR monitoring and response, email security, anti-phishing measures, identity and access management, vulnerability assessments, and risk mitigation.

The engagement will also include business continuity support and proactive, strategic IT planning. Questions must be submitted by August 21, 2026, and proposals are due September 4, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 4, 2026. Questions must be submitted by August 21, 2026.
What is the budget for this RFP?
The published budget is $30,000.
Who issued this RFP?
It was issued by Dutchess Tourism Inc., Dba Destination Dutchess. The work is located in Poughkeepsie, New York, United States.
Who is a good fit for this opportunity?
  • Managed service provider with experience supporting government or similarly regulated organizations
  • Proven expertise in server, network, firewall, remote access, and Microsoft 365 management
  • 24/7/365 network monitoring and SOC/MDR monitoring and incident response capabilities
  • Strong cybersecurity background in endpoint protection, email security, identity management, and vulnerability mitigation
  • Demonstrated experience with business continuity planning and strategic IT roadmaps
  • Ability to provide both remote and on-site support in or near Poughkeepsie, New York

Analysis generated by Settle AI from the source RFP.

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