Information Technology Managed Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Posting of RFP: July 18th, 2026
Proposal Submittal Deadline: August 3rd, 2026 at 12:00 P.M.
City Staff Evaluation of Proposals: August 4th–7th, 2026
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Auburn
DESCRIPTION
A government authority in Auburn, California is seeking a vendor to provide daily, consistent, and comprehensive managed information technology services, along with advisory support and ad hoc project planning and execution. The scope includes ongoing administration of core IT operations and regular evaluation of technology needs.
Required services include systems infrastructure monitoring and management for physical and virtual servers, 24/7 monitoring of hardware and software for errors, warnings, and noncompliance, and patching and compliance for operating systems and installed applications. The selected provider will also be responsible for data protection measures that include on-site and off-site disaster recovery.
The contract also covers network administration services such as network access, remote and mobile access, internet and Wi-Fi support, and management of switches and firewalls. Additional responsibilities include user account, group, mailbox, and application security administration across systems such as Active Directory, Microsoft 365, and third-party applications, as well as email security and spam filtering.
Help desk support is required for both on-site and off-site computers and mobile devices, covering software and hardware issues involving servers, workstations, notebooks, printers, copiers, fax machines, and related equipment. The consultant will also regularly assess IT requirements, maintain and repair equipment and software, recommend replacements when needed, and manage software licensing and hardware warranties for the City.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 3, 2026.
- Who issued this RFP?
- It was issued by City Of Auburn. The work is located in Auburn, California, United States.
- Who is a good fit for this opportunity?
- Managed IT services firm with public sector or municipal government experience
- Provider with 24/7 infrastructure monitoring and help desk capabilities
- Expertise in server administration, network support, and firewall management
- Experience with Active Directory, Microsoft 365, and third-party application administration
- Capability in disaster recovery, patch management, and endpoint support
- Regional or local presence able to support both on-site and remote service needs
- Proven experience managing software licensing and hardware warranty administration
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.