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Human Services Modernization Planning and Facilitation Services

Overview


Management Consulting & Admin Support
Minnesota, United StatesPosted: September 5, 2026Deadline: September 25, 2026

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SUMMARY


This engagement seeks a strategic partner to plan and facilitate modernization of a state agency’s health and human services systems. Work includes current-state assessment, stakeholder alignment, modernization strategy, implementation recommendations, and executive and legislative briefing materials.

KEY REQUIREMENTS


CONTRACT DURATION


11 months

TIMELINE


Project Start Date: October 1st, 2026

Project End Date: August 31st, 2027

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Minnesota Department Of Information Technology Services

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DESCRIPTION


The vendor will provide strategic planning, executive facilitation, research and analysis, stakeholder engagement, and project management services to support development of a human services modernization plan for a state agency. The vendor will serve as a strategic modernization planning and facilitation partner and establish an engagement approach and project management plan.

Expected deliverables include an advisory council charter and operating model; a current-state assessment of business, technology, governance, organizational, and modernization conditions; a stakeholder engagement and alignment summary; and a strategic framework defining the shared vision, guiding principles, objectives, desired outcomes, priorities, and success measures for modernization.

The vendor will also develop a comprehensive and actionable modernization plan, provide recommendations for strengthening state modernization capabilities, and identify transition-to-implementation actions, decision points, governance activities, and future planning considerations. Executive and legislative briefing materials will be prepared to support communication with agency leadership, the modernization advisory council, the legislative commission on human services systems, and other stakeholders.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 25, 2026.
Who issued this RFP?
It was issued by Minnesota Department Of Information Technology Services. The work is located in Minnesota, United States.
Who is a good fit for this opportunity?
  • Management consulting firm with experience in public-sector human services modernization
  • Proven expertise in strategic planning, executive facilitation, stakeholder engagement, and organizational transformation
  • Experience assessing health and human services business, technology, governance, and operating environments
  • Strong capabilities developing modernization roadmaps, governance models, and implementation recommendations
  • Ability to prepare executive, legislative, and stakeholder briefing materials

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