Housing Search Website and Waitlist Management System
Overview
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP posting: June 24th, 2026
Bid opening: July 27th, 2026
Evaluation: August 2026
Award and Execution: December 2026 and January 2027
Project completion: August 1st, 2028
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Illinois Housing Development Authority
DESCRIPTION
The selected vendor will design, host, and operate a government-sponsored online rental housing listing and apartment locator search website for use in Illinois. The system must be available 24/7 to property owners and prospective tenants, ensuring "live" unit listings supported by regularly updated occupancy data. A dedicated customer support service, accessible during regular weekly business hours and offering language translation in multiple languages, is required to support both users and property owners.
Key functionalities include a waitlist management system capable of generating offer letters for administrators, secure property update reporting through vendors or administrators, and comprehensive search capabilities allowing users to filter listings by accessibility features such as bathrooms, parking, elevators, doorway clearances, walk-in showers, and general availability. The website must support integrated translation functionality for at least English, Spanish, Polish, Mandarin, and Chinese.
The system is expected to operate as either a web-based, Software-as-a-Service (SaaS) platform or through local client software if required, providing ongoing operation, maintenance, and backend functions such as reporting via secure login. Website navigation should be intuitively designed with guidance features to assist users, and the platform should demonstrate high reliability with infrequent outages. The initial contract period will be two years.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 27, 2026 and is no longer accepting submissions.
- What is the budget for this RFP?
- Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
- Who issued this RFP?
- It was issued by Illinois Housing Development Authority. The work is located in Chicago, Illinois, United States.
- Who is a good fit for this opportunity?
- Experience developing large-scale, multilingual SaaS platforms
- Proven history of managing government or public-facing web portals
- Expertise in accessibility compliance and user-centered design
- Ability to provide comprehensive customer support and system maintenance
- Strong presence or experience working with public sector clients in Illinois or the Midwest
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.