Homeless Management Information Software

North Carolina is seeking proposals from qualified vendors to provide a Software as a Service (SaaS)-based Homeless Management Information System (HMIS) for the county continuum of care (CoC). The desired solution must offer robust security measures, including secure website connections, server authentication, data integrity in transmission, user inactivity time-outs, and password management. Vendors should ensure the provision of role-based access controls and configurable protocols for data sharing within the system.

The system must feature seamless integration between internal modules to prevent duplicative data entry and minimize manual processing. It should support both automated and manual data import/export using defined specifications, enabling real-time access and online data entry. Other requirements include ad-hoc report generation, comprehensive user support such as manuals and on-screen help tools, and ongoing training for local HMIS administrators. Vendors are expected to deliver timely responses to feature requests, system enhancements, and technical issues.

Additional features should include client profile management, configurable data sharing, robust record de-duplication capabilities, geocoded data tracking with mapping functionality, and email notifications for user-level action items. Proposals must address all questions and requirements by the stated deadline.