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Health Insurance Benefits Services

Overview


Financial, Legal, HR & Staffing
Conway, Arkansas, United StatesPosted: June 29th, 2026Deadline: July 23rd, 2026
Past Due

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SUMMARY


The authority in Conway, Arkansas is seeking vendors to provide comprehensive health insurance benefits, including multiple plan options, wellness programs, and administrative services, for a one-year contract.

KEY REQUIREMENTS


CONTRACT DURATION


84 months

TIMELINE


RFP Release: June 29th, 2026

Deadline for Questions: July 3rd, 2026

Answers Posted: July 7th, 2026

Response Due Date: July 23rd, 2026

Oral Presentations: August 3rd–7th, 2026

Oral Presentations to City Council: August 8th and/or 15th, 2026

City Council Meeting: August 25th, 2026

Award Contract: August 26th, 2026

QUESTION DEADLINE


July 4th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Conway

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DESCRIPTION


A government authority in Conway, Arkansas seeks vendors to provide comprehensive health insurance benefits services for its eligible employees, retirees, and their dependents. The vendor should offer options for both fully insured and self-funded plans in order to identify the most cost-effective and sustainable solutions. Coverage must be high-quality, with robust provider networks, strong administrative support, and programs focused on proactive wellness and disease management.

The scope also includes mental health and substance abuse benefits, along with the development of a comprehensive member services plan outlining available support and communication services. The selected vendor must provide a detailed description of all wellness and disease management offerings. Administrative services should include the secure, real-time electronic transmission of accurate eligibility, claims, and enrollment data. Additionally, the vendor should deliver CRM-like capabilities such as enrollment tracking, claims and benefits history, member communication tools, and workflow management.

The contract will be for a one-year period. All vendor questions must be submitted by July 3, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on July 23, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by City Of Conway. The work is located in Conway, Arkansas, United States.
Who is a good fit for this opportunity?
  • Experienced health insurance carrier or benefits administrator
  • Proven track record serving public sector clients
  • Ability to offer both fully insured and self-funded plans
  • Expertise in wellness and disease management programs
  • Capacity for secure electronic data exchange and robust CRM functionality

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