HARoxy Support and Maintenance Service
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Date Issued: July 21st, 2026
Quote Due Date and Time: August 4th, 2026 at 12:00 PM PST
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Superior Court Of California, County Of Ventura
DESCRIPTION
A government authority in California is seeking a vendor to provide HARoxy support and maintenance services. The requirement includes premium support and maintenance for a three-year term.
The scope references ALB3350–2K–HA and requires 24/7 access to technical support, with a service level agreement of less than 30 minutes for Severity 1 issues. The engagement is suited to firms with the capability to deliver responsive, high-availability support for specialized IT infrastructure or network-related systems.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 4, 2026.
- Who issued this RFP?
- It was issued by Superior Court Of California, County Of Ventura. The work is located in California, United States.
- Who is a good fit for this opportunity?
- IT support provider with experience in high-availability hardware or networking systems
- Authorized reseller or certified support partner for the referenced equipment or platform
- Capable of delivering 24/7 help desk and incident response services
- Demonstrated ability to meet sub-30-minute SLA requirements for critical issues
- Experience serving government or public sector clients in California
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.