Fully Cloud-Hosted Calling and Unified Communications Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue Date: August 10th, 2026
Question Due Date: August 20th, 2026
Response Due Date: September 3rd, 2026
QUESTION DEADLINE
Issuing Agency
Temple Independent School District
DESCRIPTION
The organization is seeking information from vendors capable of providing a fully cloud-hosted calling and unified communications solution for approximately 1,000 users across all district locations. The proposed UCaaS platform should support an enterprise dialing plan, auto attendants with business, holiday, and emergency schedules, hunt groups, call queues, time-of-day calling, voicemail with voicemail-to-email, and centralized web administration.
The solution should provide desktop softphones for Windows and macOS, native applications for iOS and Android, and standard communication features including conference calling, call transfer, hold, park, pickup, caller ID, shared lines, and busy lamp field functionality. Security requirements include encryption in transit and at rest, multi-factor authentication, Microsoft Entra ID integration, role-based administration, and audit logging.
The anticipated contract period is one year. Vendors must submit all questions by August 20, 2026, with responses due by September 3, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 3, 2026. Questions must be submitted by August 20, 2026.
- Who issued this RFP?
- It was issued by Temple Independent School District. The work is located in Temple, Texas, United States.
- Who is a good fit for this opportunity?
- Established UCaaS and cloud telephony provider
- Experience supporting deployments of approximately 1,000 users across distributed locations
- Expertise in enterprise calling, contact center features, and unified communications
- Strong security capabilities, including encryption, multi-factor authentication, role-based access, and audit logging
- Experience integrating cloud communications platforms with Microsoft Entra ID
- Ability to provide Windows, macOS, iOS, and Android client applications
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.