Freedom of Information Act Management Software
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release Project Date: August 23rd, 2026
Question Submission Deadline: September 11th, 2026
Response Submission Deadline: September 22nd, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of New Haven
DESCRIPTION
The vendor will provide a secure, cloud-based Freedom of Information Act (FOIA) request management application for a city in Connecticut. The solution should support implementation, configuration, training, ongoing support, transparency, workflow efficiency, records access, and compliance reporting. It must generate automatic acknowledgements when requests are submitted and send email updates when request statuses change.
The application should enable digital release of responsive records through the portal and integrate with the City’s existing OnBase Content Management System through a native connector or API. Required capabilities include identifying, retrieving, and processing records stored in the citywide repository; high-fidelity redaction of PDF, image, video, and audio files; and native or integrated automatic audio/video transcription and redaction, including face blurring and audio muting. Vendors should provide processing-time benchmarks for large video files.
The system should provide real-time compliance metrics, including average response times, request volume by department, and backlog status. It should ingest documents from Outlook and OneDrive or SharePoint and allow all system data, audit logs, and documents to be exported at any time in non-proprietary formats such as CSV and PDF. Questions must be submitted by September 11, 2026, and proposals are due September 22, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 22, 2026. Questions must be submitted by September 11, 2026.
- Who issued this RFP?
- It was issued by City Of New Haven. The work is located in New Haven, Connecticut, United States.
- Who is a good fit for this opportunity?
- Experienced provider of cloud-based FOIA, public records, or government request management software
- Demonstrated OnBase and API-based content management integration expertise
- Strong capabilities in document, image, audio, and video redaction and transcription
- Experience implementing secure solutions for municipalities or public-sector organizations
- Able to provide implementation, configuration, training, ongoing support, analytics, and data-export capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.